Retail
Transforming the customer experience
In the retail space battles are won and lost on the shop floor, at the interface with the customer. When productivity improvements are made through enterprise mobility, they translate into more time spent serving clientele. The result is a better customer experience and more sales opportunities on the shop floor.
Problem: Poor stock visibility
Do you regularly hit crisis stock levels? Are over-supplies of items creating storage issues?
Solution: AirData gives you full visibility to inventory, improving your space usage and reducing out-of-stocks. Our systems track goods from the instant they reach the warehouse to the moment they leave the shop floor.
Problem: Inaccessible stock or product information
Does retrieval of product or stock information impede customer responsiveness? Do customers expect this to be provided on-demand as they shop?
Solution: AirData's devices put inventory data and product profiles on the shop floor and into the hands of store associates, who never have to leave the customer's side.
Problem: Inefficient store management
Do managers need to be in too many places at once - on the shop floor, in the back office, the warehouse or at the checkout?
Solution: AirData develops mobility systems to improve task management and communication between managers and sales associates.
Problem: Data entry, stock picking & counting errors
Do persistent stock errors flow through to shipment or placement of products on the shop floor?
Solution: AirData's solutions eliminate manual data entry and reduce margin for error in stock picking and counting.
Problem: Staff performance & training costs
Is combined staff turnover and rising consumer expectations sending training costs into a spin?
Solution: AirData equips your staff a mobile customer service 'toolbox'. These handheld devices empower employees to respond to customer needs, cross and up-sell items and even complete a sale on the shop floor.
Problem: Poor price & promotion management
Too many out-of-date promotions, misplaced displays and mispriced items?
Solution: AirData puts you in full control of your sales process through accurate price verification, markdown and shelf labeling processes.
